This Privacy Policy clearly explains how your personal information is collected, used, and protected at Jojova. We believe transparency is the foundation of trust.
Jojova's Privacy Policy — Key Pillars at a Glance
All your personal data is stored on encrypted servers. Only authorized personnel can access it, and only when necessary. Regular security audits are conducted.
Jojova never sells your personal information. Limited data is only shared with designated partners strictly for payment processing and KYC verification.
You can view, update, or request deletion of your data at any time. We process all requests within a maximum of 30 days.
Which cookies Jojova uses and why — it's all clearly laid out in this policy. You also have the option to disable any non-essential cookies.
Jojova's Privacy Policy complies with GDPR and international data protection standards. There are no compromises when it comes to protecting the data of Bangladeshi players.
If you are shown ads based on your gaming activity, you can opt out at any time. You can also unsubscribe from marketing emails whenever you like.
Jojova (jojova.onl) places the highest importance on its users' privacy. This Privacy Policy explains how we collect your personal information, the purposes for which it is used, and how it is kept secure.
This Privacy Policy applies when you use Jojova's website, mobile app, or any other platform. By continuing to use our services, you confirm that you have read and accepted this policy.
Please Note: This Privacy Policy works in conjunction with Jojova's Terms and Conditions. Together, both documents form part of our user agreement.
We may update this policy from time to time. For significant changes, you will be notified at your registered email address. Please ensure your account always has an active email on file.
Jojova collects two types of information — what you provide directly, and what is gathered automatically through your use of the site.
| Data Type | Reason for Collection | Mandatory |
|---|---|---|
| Name and date of birth | Identity Verification & Age Confirmation | Yes |
| Email & Phone | Communication & Security | Yes |
| National ID Card | KYC Verification | For Withdrawals |
| Payment Information | Transaction Processing | Yes |
| Gaming History | Service Improvement & AML Monitoring | Automatic |
Jojova collects your information in several ways. We aim to be fully transparent about each method:
You provide information directly when creating an account or logging in. This data is transmitted over an encrypted connection.
Gaming activity is automatically logged to improve your experience and promote responsible gaming. This information is not used for any personal profiling purpose.
If you contact us via live chat, email, or phone, your conversation may be recorded. This is done to maintain service quality and assist with dispute resolution.
Jojova never stores your full payment card number or PIN. All payment processing is handled through a completely separate payment gateway system.
Jojova uses your data only for specific, legitimate purposes. Use for any unnecessary or unethical purpose is strictly prohibited.
Important: If you no longer wish to receive marketing communications, click the unsubscribe link at the bottom of any email or contact our support team at any time.
Jojova never sells your personal information. However, in certain circumstances, sharing limited data with third parties may be necessary:
Necessary information is shared with Mobile Pay, Nagad, Rocket, and banks to process payments. These partners may only use the data to complete the relevant transaction.
Information may be disclosed to comply with legal obligations, including court orders, lawful requests from government authorities, or money laundering investigations.
Game providers, cybersecurity firms, and analytics service providers may access limited data. All are bound by strict non-disclosure agreements (NDAs).
In the event of a change in Jojova's ownership, your information will be transferred to the new owner. However, the new owner will be bound by all the terms of this Privacy Policy.
Jojova uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.
These cookies are essential for the site to function correctly. They are used to maintain login sessions, security tokens, and language preferences. They cannot be disabled.
These cookies help us understand how the site is used — which pages are visited most and how long users spend on them. You can turn these off if you prefer.
These cookies are used to show you relevant ads based on your interests. They are entirely optional and can be disabled at any time.
You can manage cookies through your browser settings. However, disabling essential cookies may cause certain features on the site to stop working properly.
Jojova does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 Years After Account Closure | Legal Obligations |
| Transaction History | 7 Years | AML & Tax Regulations |
| KYC Documents | 5 Years After the Relationship Ends | Regulatory Requirements |
| Gaming History | 3 Years | Service Improvement & Dispute Resolution |
| Marketing Preferences | Until Unsubscribed | Based on Your Preferences |
| Support Conversations | 2 Years | Quality of Service Assurance |
Once the designated retention period has ended, your data is securely deleted or anonymized so that you can no longer be identified.
Under Jojova's Privacy Policy, you have a number of important rights over your own data:
To exercise any of these rights, email us at support@jojova.onl or reach out via live chat. We typically respond within 30 days. Please note that some data may not be deletable due to legal obligations.
Jojova's services are intended exclusively for users aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18.
If a parent or guardian discovers that their minor child has created an account on Jojova, please contact us immediately. We will promptly close the account and delete all associated data.
Use parental control software to keep younger family members away from online gaming sites. Jojova is committed to responsible gaming and takes child protection seriously.
Jojova employs industry-standard security measures to protect your data. That said, no service can guarantee absolute security over the internet.
Your Role: Use a strong password to keep your account secure, never share your login credentials with anyone, and avoid logging in over public Wi-Fi.
In the event of a data breach, we will notify affected users within the legally required timeframe and take all necessary steps to address the situation.
Jojova may update this Privacy Policy at any time. The way we notify users will depend on the nature of the changes:
Continued use of the site after any changes have been made will be considered acceptance of the updated policy. We recommend checking this page regularly.
If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us. We take every request seriously.
To request data deletion or correction, write "Privacy Request" in the subject line and send it from your registered email address. This will help us process your request faster.
Your data is fully protected. Register now and join Bangladesh's trusted gaming platform.